Digitisation of offline Indian merchants
In this series, we discuss the digital interventions that can benefit small and medium-sized merchants in India and take their business to the next level.
Digitizing Traditional Retail: Promising Fintech Solutions for Indian Merchants
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This blog explores potential fintech solutions like diverse payment methods, improved credit accessibility, and tailored insurance offerings for offline merchants that enable meaningful 'phygital' experiences for customers.
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Bridging the Gaps: Enabling Technology Adoption for Long-Tail Indian Retail
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In our fourth blog, we explore several perceptions and misconceptions that retailers hold about adopting technology and identify principles and potential solutions that might help bridge this gap
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Identifying Technology Adoption Gaps Among Long-tail Merchants
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In this blog, we uncover the barriers to long tail retailers' access to digital tools. Using formative research, we chart technology usage across various stages of their retail businesses.
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Imagining Digital Solutions for Small and Micro Retailers of India
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Our second blog in the series on digitising Indian retail businesses covers the various digital tools available and how they could benefit a small or micro retailer
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Digitizing Small and Micro-Merchants in India - What’s missing?
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Our first blog of this series explores the current landscape of small and micro-merchants in India and the potential for digitization to improve business outcomes.
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